WhatsApp chatbot with AI
Understands the question and answers it, instead of pushing people through menus.
Button bots break on the first live question: the customer types freely and the bot asks them to pick a menu item. Here it works the other way — the assistant understands the wording as it is, typos and voice notes included, and answers on the merits.
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Что делает ассистент
Free text, not a menu
Customers ask the way they normally would, the assistant answers.
Runs on your number
Connected through WhatsApp Linked Devices. The number stays yours, so does the history.
Knows the range
Price list as a file, services as text — answers use your items and prices.
Around the clock
Evenings, weekends, holidays and peak days are handled the same way.
Hands over to a manager
When the customer is ready or the question is complex, the chat goes to a human with the full history.
One button to stop
Disconnect at any moment, with no consequences for the number.
Why menu bots never took off
Menus survive when scenarios are few and predictable: order status, address, leave a phone number. The moment a question steps outside, the dialogue hits «choose an option» and the person either calls or leaves.
The second problem is maintenance. Every new service, promotion or price change requires editing the tree, so the bot goes stale within a month and starts misleading customers.
What AI changes
The assistant relies on a knowledge base instead of branches. A new service in the price list is answered immediately, with no scenario rewrite.
It keeps context: it remembers what was discussed above and does not ask twice. And it stops where a human is required — a direct request, unusual terms, a complaint. Those signals are configurable.
Boundaries are explicit: no discounts beyond the price list, no deadlines that depend on workload, no professional conclusions.
What connection requires
A working WhatsApp number and materials about the company. Connection is a QR code scanned from the phone through Linked Devices — the same mechanism as WhatsApp on a computer.
The phone must stay online, since the link runs through it. And the number must be a business one: the assistant answers everyone who writes to it.
Как запускаем
- Price list. Everything the assistant must know about your offer.
- Tone and limits. How it speaks and what it never discusses.
- Sandbox chat. Answers are checked before the first real customer.
- QR code. The number is connected and the first dialogue is reviewed.
- Corrections. The knowledge base is extended from real conversations.
Частые вопросы
Can the number get banned?
It uses WhatsApp's own Linked Devices mechanism. Bans happen for bulk messaging to cold lists — we do not configure that and do not recommend it.
Does the phone need to stay online?
Yes. If it loses connection, the assistant stays silent until the link is restored, exactly like WhatsApp Web.
Can we connect several numbers?
Yes, each number is connected separately. The knowledge base can be shared or different — useful when branches have different prices.
Does it understand voice messages?
Voice notes are transcribed and handled as text. Clear speech works well, a noisy street less so — in that case it asks to clarify.
How is this different from a custom bot?
Nothing is programmed here: the service starts in a day and is edited in plain language. A custom bot is for complex logic and integrations.
This is one of the directions in artificial intelligence for business.
Connect and test for a week
We tune it to your price list, connect the number and show real conversations. The first week is free.