AI voice robot for calls
Confirms bookings, reminds about visits and runs short surveys by phone.
Some work still happens by voice: confirming an appointment, reminding about a visit, checking whether a customer is coming. The robot takes exactly those repetitive calls — fast, uniformly polite and in any volume.
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Что делает ассистент
Repetitive calls
Booking confirmations, visit reminders, address and time checks — where the script barely changes.
Volume is not a problem
A hundred calls or a thousand, the pace and politeness stay the same.
Understands the answer
Reacts to «yes», «reschedule», «not coming» and carries on.
Escalates
A complex conversation is transferred to a person or queued for a callback.
Records the outcome
Every call ends with a status: confirmed, declined, no answer.
Two languages
Scripts are prepared in Russian and Kazakh, chosen by the customer.
Where voice beats chat
Appointment confirmations in clinics and salons: people may ignore messages but will pick up the phone. The same goes for delivery reminders in a narrow time slot.
Short post-service surveys, where a quick reaction matters and there are one or two questions.
And anything time-critical: confirming a booking an hour before is faster by call than by waiting for a message to be read.
What not to expect
The robot does not negotiate and does not sell complex services by voice. Its strength is short, predictable scenarios with few deviations.
It does not replace a call centre: complex inbound calls still need people.
And it does not work with cold lists — calling people who never left their contact details is something we do not configure.
How it is priced
The cost depends on call volume and script length, so it is calculated per task rather than taken from a price list. We review what exactly needs calling, how many calls a day and what to do with unanswered numbers.
It is sensible to start with one scenario — usually booking confirmation. It immediately shows the answer rate and the time saved, and the rest can be added later.
Как запускаем
- Scenario review. What is said, which answers are expected, what happens on no answer.
- Script writing. Short and polite, in Russian and Kazakh.
- Test calls. We listen to recordings and adjust wording and pauses.
- Pilot batch. A small volume with measured results.
- Rollout. More scenarios once the first one proves itself.
Частые вопросы
How much does a voice robot cost?
It is calculated per task: volume, script length and languages define the price. We name a range after reviewing the scenario — any figure before that would be invented.
Does it understand natural speech?
In short scenarios, yes: confirmation, rescheduling, refusal. Long free-form monologues are recognised worse, so those calls are transferred to a person.
Can we call our own customer base?
Those who left their contacts and expect your call — yes. Cold or purchased lists — no.
Which language does it speak?
Scripts are prepared in Russian and Kazakh; the language follows the customer.
How is it different from the chat assistant?
Different channel and different jobs. Chat is for answers and sales, voice is for short confirmations and reminders. They are often launched together.
This is one of the directions in artificial intelligence for business.
Review your calling scenario
We look at which calls are repetitive and calculate the volume. The chat assistant can be tested free for a week in the meantime.