Custom CRM development in Petropavlovsk
A CRM shaped by your sales process: pipeline, permissions, exchange with 1C and telephony.
We work with companies in Petropavlovsk remotely: discussion and demos over video, electronic documents, nobody has to travel. There are dozens of ready-made CRMs and in most cases you should buy one. A custom system earns its cost when the pipeline does not fit somebody else's logic: pricing formulas, multi-step approvals, a link to production or the warehouse.
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Что входит в работу
Pipeline first, decision second
We review how selling actually works and say plainly if a boxed CRM is enough.
Permissions in the data layer
A manager sees their deals, a branch sees its own. A query cannot return foreign rows — it does not merely hide a button.
Two-way exchange with 1C
Invoices and shipments are not entered twice; settlements reconcile without manual work at month end.
Telephony and messengers
A call lands in the card by itself; WhatsApp and Telegram threads land there too.
Load sized before code
How many managers work at once and how many deals accumulate over three years.
Source code handed over
With documentation and access — any team can continue.
How we work with companies in Petropavlovsk
Everything runs remotely: the task is reviewed and the work demonstrated over video, correspondence in messengers, contract and closing documents electronic, payment by bank transfer or Kaspi.
The estimate is given before the start, not after the fact: it is visible what has to be done now and what can wait for the next stage.
Timelines and warranty are fixed in the contract. Clients from other cities are served on exactly the same terms as those in Almaty.
When a custom CRM is justified
If the pipeline is the classic one — enquiry, call, meeting, invoice, deal — buy a ready-made CRM: cheaper and faster.
A custom one is needed when managers keep a spreadsheet next to the CRM because «you can't do that in it».
When price follows a formula the boxed product cannot express and a discount is approved by three people with different rights.
When an enquiry must turn into a production order or a warehouse order automatically.
When licence cost for the whole sales team over three years starts to look like the cost of building your own.
What is inside
Pipeline and stages: yours, with rules for moving on — what must be filled in before a deal advances.
Clients and history: one contact, one card, calls and correspondence together, without three managers creating three duplicates.
Permissions by manager, department and branch, designed into the data structure.
Integrations: 1C, telephony, WhatsApp and Telegram, website forms.
Reports: pipeline by stage, manager performance, loss reasons, with the breakdown changeable without a developer.
Decided at design time
How data is separated between branches and what a person sees after moving from one branch to another.
What the exchange does when 1C is unavailable: show last known data with a timestamp, or return an error.
How many deals and calls accumulate over three years — this shapes queries and list performance.
Как запускаем
- Discovery. How selling works today and where deals are lost.
- Design. Pipeline, roles, permissions, integrations, expected load.
- Development. A working slice every two weeks.
- Integration. 1C and telephony, tested on real data.
- Launch. Client base migration, training, the first weeks with us.
Частые вопросы
Do you work with companies in Petropavlovsk?
Yes, remotely across Kazakhstan: discussion over video, electronic documents, payment by bank transfer or Kaspi. Nobody has to travel.
How much does custom CRM development cost?
From ₸1,500,000. The figure depends on the number of roles, pipeline complexity and integrations — quoted after reviewing the sales process.
Why not use a ready-made CRM?
If the pipeline is standard, do exactly that. A custom system wins when the process is non-standard or when the CRM must be part of a larger loop with the warehouse and production.
Can it be connected to 1C?
Yes, the most common scenario: invoices, shipments and settlements are read from 1C so nothing is entered twice.
Will you migrate our client base?
Yes — contacts, deals and history, with verification: before launch we reconcile record counts and deal totals.
How long does it take?
A working first version in 6-8 weeks, a full rollout usually three to four months.
Other development services
Other cities
We work remotely across Kazakhstan — nobody has to travel.
Discuss your CRM
Tell us how selling works today — we will come back with a scope estimate and timeline.