Customer portal development in Temirtau
Orders, documents and payments in one place, fed live from the systems you already run.
We work with companies in Temirtau remotely: discussion and demos over video, electronic documents, nobody has to travel. Every call that asks «where is my order» is a manager's time spent on something a screen could answer. A portal moves those answers to the client — around the clock, with no queue and no misheard order number.
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Что входит в работу
Orders and statuses in real time
Read from the system where the order actually lives, not from a copy someone updates.
Documents on demand
Invoices, acts and reconciliation statements download without a request.
Payment inside the portal
Acquiring or Kaspi, so the client pays in the same session they check the invoice.
Strict data separation
Each client reaches only their own records; the rule is enforced in the data layer.
Integration is the point
A portal filled in by hand is a second source of truth and a monthly argument.
Load and access designed together
Who may see what, and how many will look at once — both decided before development.
How we work with companies in Temirtau
Everything runs remotely: the task is reviewed and the work demonstrated over video, correspondence in messengers, contract and closing documents electronic, payment by bank transfer or Kaspi.
The estimate is given before the start, not after the fact: it is visible what has to be done now and what can wait for the next stage.
Timelines and warranty are fixed in the contract. Clients from other cities are served on exactly the same terms as those in Almaty.
What a portal actually changes
The repetitive half of client communication moves out of the inbox: status, documents, payment history, delivery dates. None of it needs a person.
What stays with people is the half where people help — exceptions, negotiations, complaints, new business. That is a better use of a salary.
The effect is measurable within a month, and the measurement is simple: count the inbound calls before and after.
Connecting it to your systems
The portal reads from 1C, a CRM, or whatever system your operations already run on. We connect to it rather than building a parallel database that someone has to keep in sync.
The exchange has to be designed for failure as well as success: what happens when 1C is down, when a document is deleted, when the same order updates twice. Those cases are the difference between a portal people trust and one they stop opening.
Как запускаем
- Discovery. Which questions clients ask most and where the answers live.
- Design. Screens, access rules, integrations, expected load.
- Development. A working slice every two weeks.
- Integration. 1C or CRM connected and tested on real data.
- Rollout. Inviting clients and supporting the first weeks.
Частые вопросы
Do you work with companies in Temirtau?
Yes, remotely across Kazakhstan: discussion over video, electronic documents, payment by bank transfer or Kaspi. Nobody has to travel.
Can it connect to 1C?
Yes, this is the most common scenario: orders and documents are read from 1C.
Is it secure?
Each client sees only their own data, access is by credentials, traffic is encrypted.
Can clients pay inside the portal?
Yes — acquiring or Kaspi, without leaving the page.
What if our data lives in a CRM?
Then we connect to the CRM. The principle stays the same: one source of truth.
How much does it cost?
From ₸1,500,000. Integrations are the main driver of the price.
Other development services
Other cities
We work remotely across Kazakhstan — nobody has to travel.
Discuss the portal
Tell us what clients ask you most often — we will estimate scope and timeline.